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Satin Knights News

 
Telephone Dialer with Merchant Charging ability image

Merchant account linked telephone dialer: Beta.

9/9/2008 10:12:22 AM

'Our client required the ability to allow a sale to occur without any third party software and was using Vicidial as their dialing software. We integrated their existing merchant account's programming interface along with SSL encryption and storage of trans'

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CRM / Telephone system integration image

CRM integration with Dialer: Release.

8/30/2008 9:48:32 AM

'Related software: Goldmine (CRM) and Vicidial (Predictive Autodialer). The Goal: When a client requires contact based on parameters given by customer service before the project, the system needs to send the client's information to Vicidial to automatically'

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Point of sale image

POS software for Attraction and Theme Park tickets: Release.

6/22/2008 12:00:21 PM

'Our goal was to create a Point of Sale system capable of tracking inventory of Theme Park Tickets/Vouchers and Attraction Tickets/Vouchers. The system needed to know which were actual tickets on hand, and which would be printable vouchers and serialize tho'

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PBX with Autodialer image

Telephone system with predictive auto-dialer: Release.

1/15/2007 3:27:16 PM

'Related software: FreePBX (PBX) and Vicidial (Predictive Autodialer). The Goal: Vicidial lacks a telephone system "setup" interface. FreePBX lacks "autodialer" capacity. We integrated the systems to allow creation of trunks and extensions in FreePBX to be '

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Pulled Quotes

The way I see it, if both systems are used in your business they are already related. So we don't specialize in connecting UN-related systems, we specialize in removing waste and energizing systems. After all, if you have to take information from your CRM and email it to a technician to change it so it can be used in your dialer, all you are doing is wasting time. We get that time back for you. Every day.

Bill, March 24, 2006

I always design software with a purpose. I will sit at the end-user's desk and USE the software as intended and make sure it is intuitive, that each step makes sense from the standpoint of the end-user: not just from the standpoint of the programmer.

Derek, July 12, 2007